Fig. 3

The standardized system of care as the foundation of the service line model. A five essential protocols for care standardization are highlighted, demonstrating the emphasis on evidence-based care and the need for consistency in care across all healthcare facilities. These protocols are crucial to ensuring that all patients receive the same high-quality care, regardless of where they receive treatment within the healthcare system. B Cardio-oncology patient referral and clinical workflow is illustrated. This workflow was utilized in all branch offices to ensure timely scheduling of all referred patients. The workflow emphasizes a detail-oriented, step-by-step, close-end communication process to ensure that all records and recommendations are shared with the referring oncologists and providers once they become available. This ensures that all healthcare providers involved in the patient's care are informed and able to make informed decisions based on the patient's needs